Customer Service

Club Repairs and Customization

The Titleist club repair department performs general club repairs such as reshafting, loft and lie adjustments and regripping. If you would like to have Titleist repair or modify your club, please visit your local Titleist dealer. They can discuss pricing and return the club to Titleist on your behalf. If you need assistance locating a shop in your area, please visit the Titleist Golf Shop Locator.

Some repairs performed by a third party may affect the integrity of the club and render it unserviceable by Titleist.

Warranty Claim

Although Titleist is committed to satisfying golfers with golf products of superior performance and quality, there is a chance a warranty claim may arise. In the unlikely event you purchase a product with a material or workmanship flaw, we ask that you return your product to the place of purchase. If this is not possible, you may return it to any Titleist dealer in your area. If you need assistance locating a shop in your area, please visit the Titleist Golf Shop Locator. We ask that all parts of the product be returned to the repair department and that the club remains in original factory condition. Altering the club in any way will void your warranty.

For more information on the limited one-year warranty carried by Titleist products, please click here.

Tour-issued Products

Tour-issued products are not for resale and, therefore, not covered under any warranty.

Refinishing Titleist Golf Clubs

Titleist does not offer refinishing services for metals, irons, or wedges. While there are many reputable refinishing operations around the world, we do not have the ability to monitor the ongoing output quality of every facility. Therefore, we can neither recommend any specific operation nor guarantee/warranty its work.

Refinishing Scotty Cameron Putters

Some newer models can be refinished by Titleist. Our service can only return the putter to its original condition; no custom options are available with this service. To have this refinishing service performed on your Scotty Cameron putter, please take your putter to your local Titleist dealer. They can discuss pricing and return the putter to Titleist on your behalf. If you need assistance locating a shop in your area, please visit the Titleist Golf Shop Locator.

The Scotty Cameron Putter Studio offers putter restoration and customization for most models. These services can be ordered directly through the Scotty Cameron Custom Shop without the involvement of your local dealer. For more information regarding pricing and options, please visit ScottyCameron.com.

Cleaning and Care for Titleist Golf Clubs

Titleist drivers, woods, hybrids, irons and wedges can be cleaned with mild soap and water and then dried with a soft cotton cloth. We recommend your clubs and headcover be completely dry before storage. Storing clubs in wet headcovers can lead to rust and corrosion and may not be covered by the warranty.

Cleaning and Care for Carbon Steel Scotty Cameron Putters

The unique feel of certain Scotty Cameron by Titleist putter models results from the use of milled carbon steel heads. This material is susceptible to oxidation and rusting if left damp. To preserve the natural finish of these putter models, you are urged to follow a few simple guidelines:

• Always dry your putter at the end of the day with the soft silicone cloth supplied.
• We suggest storing the cloth in your cover during the round and even wiping down the putter a few times during the round.
• Always use a dry headcover.
• Never leave your putter in damp or cold atmospheres.

The Gun Blue, Oil Can and Teryllium series putters are most susceptible to oxidation so please follow these guidelines carefully. The Pro Platinum finish is more durable due to the plating between the soft carbon steel and the elements, but care should be taken to avoid dings that can rust.

Lose an Iron? Need a Replacement?

Check with your local dealer first to see if we still manufacture the model in question. If the model is no longer available, we recommend checking with one of the following companies that deal in older product and single irons:

3balls.com
Ironfinders.com
Clubfinders.com

Contact Titleist Warranty and Repairs

The Titleist Warranty and Repairs Department may be reached at 800-742-7609.