Customer Service

Complimentary Merchandise FAQs

Does Titleist distribute complimentary merchandise? (Golf Balls, Hats, etc.)

We receive many requests for merchandise throughout the course of a year. As the cost of honoring all such requests would be prohibitive, it is company policy to refrain from providing complimentary merchandise. We hope you understand our position in this matter.

Is it possible to receive a product donation for a tournament/fund-raiser we are sponsoring?

As you can imagine, the Acushnet Company receives thousands of requests for donations each year. The sheer volume of requests that we receive on a daily basis, dictates that we can no longer respond to individual donation requests. In the spirit of fairness we have adopted a policy whereby Acushnet Company now focuses its support to a variety of worthy locally-based and national charities, including the Folds of Honor, Susan G. Komen for the Cure and the United Way.

Thank you for your understanding in this matter, and for your continued support of Titleist, the #1 ball in golf.

I am a high school golf coach and I would like to outfit my players with Titleist product. Does Titleist offer a discount purchase program for high schools?

Thank you for your interest in Titleist's affiliation with high school golf programs. We do offer a high school purchase program that our authorized accounts may take advantage of at discount prices. This program applies to golf balls, golf bags, and headwear. Unfortunately, we do not sell directly to coaches or players, as we remain loyal to our authorized Golf Shops. To inquire about this program, please visit your local authorized Titleist Golf Shop. This can be any golf course or off-course retailer that sells our products.

To locate an authorized Golf Shop in your area, please visit

Thank you for your continued support of Titleist...Golf's Symbol of Excellence.

How can I purchase Titleist scoresheets for an upcoming tournament?

Thank you for your interest in Titleist scoresheets. Unfortunately we are unable to place an order unless you are an authorized Titleist Golf Shop. If this is the case, please reply with your name and account number and we would be happy to order scoresheets for you.

If you are not affiliated with an authorized Golf Shop, you might check with the respective facility at which your tournament will played. Assuming they have an account, they will be able to place an order through us.

We apologize for the inconvenience and thank you for your continued support of Titleist...Golf's Symbol of Excellence.

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