Custom Order turn Around Time?

Unfollow Thread

By Mark M

  • 0 Likes
  • 11 Replies
  1. Mark M

    Mark M
    Regina, SK

    I have custom ordered a set of AP2's from golf town in Regina, just wondering if anyone can give me an idea on how long it takes for then to be shipped to the store?

  2. Darius V

    Darius V
    Barrie, ON

    When I ordered my AP1's which were all custom fit, they arrived in just under three weeks. My guess would be that delivery time will vary a little based on different factors one in particular being if you ordered an exotic shaft that is not a basic option from Titleist.

    The nice thing is that given that winter does not seem to want to go away this year, you should have them before the courses open.

    Keep your fingers crossed, and who knows - Maybe the staff here from Titleist will be able to track your order for you to give you a better idea on your delivery timeline.

    Darius

  3. Mitch D

    Mitch D
    Richmond Hill, ON

    Team Titleist Staff

    Hi Mark,
    Standard deliver time for custom clubs is 7-10 business days. 
    In the future, the Titleist Authorized Retailer you purchase your clubs from can track the order for you.

    All that said, you irons should arrive at the store today or tomorrow! 

    Enjoy the NEW AP2 irons! Thank you for trusting Titleist.

    Cheers,
    Mitch D
    Team Titleist Canada

  4. Mark M

    Mark M
    Regina, SK

    Thanks Mitch,

    I got the call that they were in today.  Its like Christmas again for me!!!

  5. robert b

    robert b
    Calgary, AB

    Congrats on your new arrivals ! What was the total time from fitting to delivery ?

    Thanks from Calgary

    Robert

  6. Mark M

    Mark M
    Regina, SK

    robert b said:

    Congrats on your new arrivals ! What was the total time from fitting to delivery ?

    Thanks from Calgary

    Robert

    It was 8 days from fitting to delivery.  I was fitted on a Sunday and clubs were delivered to the store on the following Monday.  

  7. robert b

    robert b
    Calgary, AB

    Mark,

    Thanks for the info,I was fitted on 13Mar.Nothing as yet !

    Robert

  8. When I ordered mine from my pro, it took about 2 weeks for them to arrive 

  9. dave i

    dave i
    Calgary, AB

    My experience was 3 days from fitting to receiving clubs in Calgary. Dealing with Titleist for this was an absolute delight.

    Now if we could just melt some snow. 

    Dave

  10. Kevin R

    Kevin R
    ND Ile Perrot, QC

    Hi Mark,

    I just ordered a set of AP2s with Project X PXi shafts.  I was told delivery time depends if it is on stock, or if you ordered something exotic.  For in-stock, I was told to expact 8-10 business days (but that's for the Montreal area).

    Congrats on your purchase!  I'm feeling like a little kid at Christmas!!!!

  11. pat r

    pat r
    markham, ON

    I ordered irons last week and asked the retailer to track it and they said that they have no way of tracking it.

  12. Mitch D

    Mitch D
    Richmond Hill, ON

    Team Titleist Staff

    pat r said:

    I ordered irons last week and asked the retailer to track it and they said that they have no way of tracking it.

    Hi Pat,
    Thank you for your note.
    Custom Ordered clubs typically take 7-10 business days from the date that we receive the order in from the Titleist Authorized Retailer.

    Absent of knowing which Titleist Authorized Retailer in QC that you ordered through along with the model of irons, it is very difficult for us to find any information about you order.

    If you placed an order with a Titleist Authorized Retailer, as part of their service to you, they can (and should) provide you with an approximate delivery date.  They can call our team with your information and quickly receive an answer.  I would suggest following up with them and should they claim to not be able to provide you with this information, I would then suggest asking to speak with their manager.

    We hope this helps.

    Cheers,
    Mitch D
    Team Titleist Canada

Please login to post a comment.

Sign In

Haven't registered for Team Titleist yet?

Sign Up