Should be zero gap!

The screw should tighten without any friction and the pieces fit together.   See below.
Ryan Crysler
Head Instructor
My Golf Performance Center
512.850.5721
mygolfperformance.com

there shouldnt be a sugnificant gap maybe you should take a picture using the macro setting and post it so we can see better what your talking about

There should not be a gap if everything is lined up properly.

This is how mine looks. I bought it the first week it came out. They said I could be cold weather, but I have mainly been hitting indoors or outside with heaters, so I don't know if i should send it in to titleist or what i should do. I have even taken the head off and screwed it back in and made sure it makes the click sound, but there is still a gap.

I believe we are looking at a ferrule issue, the black piece below the "number ring."  It's quite possible that temperature changes have affected the epoxy holding the ferrule in place.  If you can move it by pressing up (in the photo) with your fingers, all you would need is a little dab of crazy glue and it should return to ideal.

Ryan Crysler
Head Instructor
My Golf Performance Center
512.850.5721
mygolfperformance.com

Hi Jonathan, Please take your club back to a Titleist pro shop or retailer and have them set up a warranty - we will get a new shaft to you pronto.  There should be no gap between the ferrule and adapter.

thanks i will talk to my club pro.

Cathi, same issue here(but a D2).  A rep just happened to be at the course I played yesterday and told me otherwise.   I'd like to just get a new shaft, but I was told that a total replacement would happen.  Can you check that?  I'm hoping the shop where I purchased it from might have the same combination or at least the shaft to change out so I can still have a driver.

Hi John,

Take your driver into your local pro shop or course and have them call the Warranty department..  We will send you a new shaft, not a total replacement.

Hi Cathi,

Can I take it to any authorized retailer of Titleist to get the shaft replaced or does it have to be from place of purchase? I received my D3 as a gift so it's not convenient to take it to place of purchase. Also, how long does it take to send out a new shaft so I know how long I'll be without the driver. Thanks.

Will

I have the same exact problem with the space getting bigger. If i take it to the shop i bought the driver at they can contact the warranty department? what if I want to get a different shaft as a replacement is that possible?

You can take your driver to any authorized Titleist retailer and they can set up the Warranty repair for you.   All 910 warranty repairs will be handled within 24 hours of receipt in the Warranty department.  Please have your pro shop request a shipping label and we will ship it back 2 day air.  So, it should take 2 days to get here 1-2 days in house and 2 days back to you.  We will be closed here in Carlsbad on Monday, the 30th for Memorial day.

shaun e

I have the same exact problem with the space getting bigger. If i take it to the shop i bought the driver at they can contact the warranty department? what if I want to get a different shaft as a replacement is that possible?

Hello Shaun,  They will repair the ferrule, not replace the shaft.  You can order a separate shaft for the 910 and it will come with an adapter and a weight.

my current shaft with the problem is a rip 60 stiff, can i send it back to the warranty and get an extra stiff replacement?