How can i Look up a serial number for authenticity

Bryan L

I am buying some Titleist irons and was given the serial number by the seller.  Where can i confirm the clubs authenticity with this number?  Thanks for your help in advance.

6 Replies

  1. Chris S

    1-888-TITLEIST


     Chris S

  2. Chuck Z

    Bryan L

    I am buying some Titleist irons and was given the serial number by the seller.  Where can i confirm the clubs authenticity with this number?  Thanks for your help in advance.

    This should help you with what you need.  Chuck

     

    http://www.titleist.com/customer-service/counterfeit-product-notice.aspx  

  3. Bryan L

    Thanks for the help.
  4. Jud T

    Chris, I have a similar situation to the afore mentioned post. In my situation, I asked for an image of the serial number for a new Titleist 915 D2 Driver so that I could call the hotline and verify the number. The seller sent me this response. Please tell me if this is true:

    "I'm sorry. Serial numbers are never given out in advance. By trying to verify it, you would end up registering the club making it appear as a fake to the actual purchaser." 

  5. Chris T., Club Concierge

    Hi Jud,

    Giving us a call to verify a serial number does not register the club. We simply check the number against our database, and tell you whether the number matches the club(s) in question. Please keep in mind that a matching serial number does not guarantee the authenticity of the product because counterfeiters are known to copy the numbers.

    If you are able to obtain the serial we are here Monday through Friday from 6:00 to 3:30 Pacific. 888-TITLEIST

  6. Sam E

    I think you guys should buy from a authorized retailer. they'll take care of any problems have and you just have that peace of mind knowing you got it from an authorized source.

    If you want to save a little money, I buy from a pro shop on a DoD golf course, they won't charge you sales tax, which is almost 9% where I live.

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