No hologram sticker on New 714 ap2's or TVDM

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By Chris D

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  1. Chris D

    Chris D
    Vail, CO

    Ordered a new set of irons thru my pro shop, custom specs, etc. 

    I didn't think about it originally, but after realizing they installed a ribbed tour velvet logo down (not the end of the world) on my vokey tvdm 50, and installed and the tour velvet's logo up (though the spec sheet clearly reads "logo down") on my 712 Ap2's 4-PW .. I started to get a little annoyed.  then i thought about the holograms.   no hologram found on the vokey or on any of the AP2s ... what gives?

  2. Cath D.

    Cath D.
    Carlsbad, CA

    Hi Chris,  Holographic stickers have been discontinued.  Originally, this was to be an industry wide initiative to help combat counterfeits, but only two companies participated, which made it much less effective. 

    On your AP2 irons, our standard installation on a Tour Velvet is logo up and I am sorry to hear that the instructions of "logo down" were not followed.  Please take them back to your shop and have them contact our Warranty department.  They will send a shipping label (have your shop request it) and regrip them for you. 

  3. Chris D

    Chris D
    Vail, CO

    Phew.  thanks for the info cathi.  perhaps your website should be augmented to reflect this change: http://www.titleist.com/security-label-program/

    as for the grips, no big deal.  i really just need to regrip the ribbed grip on the vokey that was turned under.  I can live with the rest.

    thanks so much for your quick response. I love TITLEIST!

  4. Cath D.

    Cath D.
    Carlsbad, CA

    Chris D said:

    Phew.  thanks for the info cathi.  perhaps your website should be augmented to reflect this change: http://www.titleist.com/security-label-program/

    as for the grips, no big deal.  i really just need to regrip the ribbed grip on the vokey that was turned under.  I can live with the rest.

    thanks so much for your quick response. I love TITLEIST!

     
    Hi Chris,  You are right and we will get that updated as soon as possible!

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