COUNTERFEIT NOTICE

Team Titleist

Many of you have been using our Forum to ask for authenticity of product purchased on sites or shops that are not Titleist authorized retailers.  We would like to reiterate to you information below about the procedure you need to take.  

 

Counterfeit Product Notice

REPORT FAKES HERE 

Lately there has been an increase of counterfeit golf products making their way into the marketplace. While we have a program to aggressively pursue those who engage in these practices, some counterfeit product finds its way into the marketplace, especially via the internet.

Acushnet Company vigorously protects its intellectual property. The potential consequences of counterfeiting and/or selling counterfeits can include fines, product confiscation as well as possible imprisonment. Please be assured that we investigate all leads in this type of illegal activity and will take appropriate action against the sellers.

If you believe you have purchased counterfeit product, or need tips to avoid purchasing counterfeit product, please see the below information. We hope you find this information useful. If you do not find the information you are looking for below, please contact us at ip@acushnetgolf.com.

 

How to Spot Counterfeit Product

  • If the deal is too good to be true, then it probably is.
  • Titleist golf balls are made in the U.S., not China.
  • If the goods are shipping from, or located in, China or Hong Kong, they are probably counterfeit.
  • Be wary of any seller that requires payment by person to person money transfer, such as Western Union. These types of transfers are not traceable and counterfeiters often use them.
  • Always check a seller’s feedback on auction sites.
  • Try to compare the product that you are buying against authentic product. If there are any differences, even slight ones, it is most likely counterfeit. We do not sell “seconds” or “blems”, so there will not be different versions of our products in the marketplace.
  • If you are in doubt, don’t buy the product.

If you would like more information on the far-reaching global effects of counterfeit products, please see the U.S. Chamber of Commerce’s website at http://www.ice.gov/pi/iprctr/index.htm . Please note that you will be leaving www.titleist.com website.

Q&A

 

How can I make sure that I purchase authentic Titleist product?

To ensure that you purchase authentic Titleist product, always buy from an authorized Titleist retailer. Our products are primarily sold at golf courses, off course golf specialty shops and certain sporting goods stores. Authentic Titleist products should not be sold at flea markets.

In addition, authorized Titleist accounts are not permitted to sell new Titleist products on Internet auction websites. When you make purchases in these unauthorized locations, there is a much greater chance that the products offered are counterfeit.

To find an authorized retailer, please see our Golf Shop Locator.

I think I purchased a counterfeit Titleist product, what can I do?

You should contact the seller immediately. Most online auction websites have policies to protect a buyer against this type of activity.

To view eBay’s policies, please see www.ebay.com, or click here.

You can also share this information with Acushnet. Please note that Acushnet can not reimburse you for your purchase of counterfeit product. But you can help stop this practice by sharing your experience with us.

How do I report counterfeit Titleist product?

Please click here to report counterfeit Titleist product.  This information will aid our efforts in stopping this practice.

 

 

 

9 Replies

  1. David Browning

    I recently read the article in Golf Magazine about the counterfeit problems in the golf industry. Mr. Yao seems to take his job very seriously, which is a good thing. It's pretty sad that there are people in this world today that would do such things. It's even more sad that there are "towns" in China, etc., that rely on the counterfeit business, to make a living. However, I'm sure that there are other jobs available and they need to stop what they're doing! It's ridiculous. Along with Mr. Yao, Acushnet, etc., we as Titleist loyalist need to help stop this non-sense.

     

    I'd never purchase anything, let alone golf equipment, on an auction site, or any other non-authorized Titleist site, etc.. There are way too many risk involved. However, to each their own. If you happen to come across an item that you think is counterfeit, anywhere, you should contact Titleist, or whoever, A.S.A.P.!

     

    Hopefully, someday, we can put an end to this (counterfeit business)!

  2. James B

    Wow , Thanks for the information. This is one of the main reasons I do not purchse clubs over the internet. It's too bad there are sellers that scam others just to make a buck !

  3. Geoffrey B

    Thanks for the notice. I also don't purchase over the internet.

  4. Joshua E

    I have heard there are numurous scotty cameron fakes out there, especially on the interent. What are some tips for the scotty cameron the spot fakes?

  5. Stephen S

    I just recently purchased what I thought was a Vokey Spin Milled 52/8 Oil Can wedge off ebay.  The wedge was shipped very fast and upon taking it out of the box it is truly not used. The club has a Titleist grip and the club head looks exactly like a Vokey Design.  The main difference is the club face is very rough. One shot would scuff almost any ball.  The club was also 55 degree instead of the 52 claimed. 

  6. Chip B

    I buy used classic Titleist clubs that are no longer in-line. eg.DCI backs,,695 MB, early Scotties. Does that make me a bad person?

    All current equipment comes from my club Pro. Gets me better starting times and holes Saturday morning ;-)

  7. peter g

    I personally observed fake AP2 irons recently and differences are hard to spot without comparing to certified authentic clubs.  Here are the differences.

    Heads are 1 or 2 piece not forged 3 piece.  Ti Ni finish is faked.

    Project X shaft sticker is wrong color blue shading.

    Chrome will flake off with any stress during regular play and may even result in shaft breakage or separation at hosel.

    Swing weight will be much less than spec of D2.  I observed C8.

    Removing grip will show rusting inside shaft and very thin metal  (alloy?)

    Black iron # paint is thin and deteriorates fast.

    The 6 iron has a s/n but it is probably copied and is not stamped with same quality as authentic.

    I'm sure there are other signs so buyer beware.

  8. Kaleb Fisher

    thanks for the info

  9. Jerry

    If you see it below the standard price of $299 and if it is shipped from China

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