Repair time once received in Carlsbad

How long does it take to do a lie adjustment on 712 AP1's?  I was originally told I'd have them back 7 business days after receipt.  My irons were received 8 business days ago and no word.  My local retailer is lees than helpful on helping me track them down.  I have the Order number, but all the "Cameron's" that answer the 888-Titleist line (I have called 2 times and both times got a Cameron) tell me to go back to my retailer!

I have a city match play event this week and am without my irons!