Ordered wrong custom shafts on D2 driver and fairway woods

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By Play18

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  1. Play18

    Play18
    Aurora, IL

    I was fitted for Diamana Blue 50 S driver and Blue 60 S fairway woods, but I ordered Red 50 S driver and 60 S FW.  The golf shop did not offer these blue shafts and will not make a custom order upon their playability return policy.  They will accept a return for instore credit, but will not order the Blue 50 and 60.

    Can I send the clubs to Titleist for a free shaft exchange or do I need to pay a fee?  I regret going through them and should have ordered them at the regional fitting center.

  2. Play18

    Play18
    Aurora, IL

    Luck was on my side... less than a week after posting the initial question, The 915D2 head cracked on the sole/neck area near the hosel assembly.  The club was covered under warranty and Titleist switched out the red for the blue shafts at no additional cost.  Great service!  Thanks.

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