Another reason why Mike & Titleist is the best!

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By Brandon C

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  • 6 Replies
  1. Brandon C

    Brandon C
    Dallas, TX

    This story may not seem like much, but to a loyal Titleist customer such as myself I felt it would only be fitting to acknowledge Mike as going above and beyond what was required of him.

    As some of you have already been testing out prototype golf balls (assuming ProV1 and ProV1x), I too was selected to receive 2 sleeves for testing. Unfortunately, due to work related travels, held mail and who knows what other act of god, the package had never made it to me. I kindly informed Mike of the issue and thanked him for the opportunity otherwise and would be looking forward to any testings that may come in the future.

    Today the door bell rang and knowing I had not spent my last paycheck on buying things online, I wasn't sure who it was. I opened the door and only a small box was left. As I began to open the box I realized it was from Titleist with a hand written note inside. Well as you can see, the image below speaks for itself.

    Thanks Mike!

    -Brandon C.

  2. Hotsauce

    Hotsauce
    Georgetown MA

    Brandon C said:

    This story may not seem like much, but to a loyal Titleist customer such as myself I felt it would only be fitting to acknowledge Mike as going above and beyond what was required of him.

    As some of you have already been testing out prototype golf balls (assuming ProV1 and ProV1x), I too was selected to receive 2 sleeves for testing. Unfortunately, due to work related travels, held mail and who knows what other act of god, the package had never made it to me. I kindly informed Mike of the issue and thanked him for the opportunity otherwise and would be looking forward to any testings that may come in the future.

    Today the door bell rang and knowing I had not spent my last paycheck on buying things online, I wasn't sure who it was. I opened the door and only a small box was left. As I began to open the box I realized it was from Titleist with a hand written note inside. Well as you can see, the image below speaks for itself.

    Thanks Mike!

    -Brandon C.

    Another reason to play Titleist.  Nothing but class.

    Thanks for sharing

  3. Matthew P

    Matthew P
    Spring, TX

    great job mike... great customer service ... brandon they just answered the text i just sent you.. lol.. 

  4. Speedy

    Speedy
    Newmarket, NH

    I have to agree with you on this 100%..  Had the privilege of meeting Mike last September and he is truly a gentleman.  Not surprised by this at all.  Titleist really knows how to treat their customers.  Have fun with the testing! 

  5. David  B

    David B
    Russellville, AL

    All I can say is Roll Tide Mike and well done!  Thanks for sharing.

    David

  6. Deno

    Deno
    New Jersey

    Military
    I agree, First class TT Staff. Well done Mike.
  7. Tom B

    Tom B
    Northborough, MA

    That's why we love to do business with them all. The reps all respond here as quick as they can, and they let the bosses and the local pros know that all their customer service and good deeds don't go without notice. I hope everyone keeps mentioning stories like this so the reps all get an "atta boy" once and a while that is well deserved.

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