https://www.titleist.com/teamtitleist/team-titleist/f/the-clubhouse/6765/vokey-s-wedge-works First of all, I want to say I love the site. I have purchased a few different wedges so far and have also bought a few hats. I have been very happy with all of them so far, but one of the hats I recevied was much bigger than others I have purchased.en-USTelligent Community 10https://www.titleist.com/teamtitleist/thread/32248?ContentTypeID=1Tue, 15 Mar 2011 19:15:20 GMT9ab519fc-5311-4952-85cd-0a0ceffb73fb:bf0d5bab-51d1-4438-a73f-7ecebe5e0fe4Jack Z<p>Brian, I actually had a similar issue but the opposite of yours.&nbsp; One of the hats I ordered was much smaller than the other one.&nbsp; I called Vokey and they were very accommodating and will be shipping out another free of charge.&nbsp; They also paid for the return shipping.</p><div style="clear:both;"></div>https://www.titleist.com/teamtitleist/thread/32243?ContentTypeID=1Tue, 15 Mar 2011 17:18:12 GMT9ab519fc-5311-4952-85cd-0a0ceffb73fb:59a93725-d90b-48c4-b23f-0d9206afae6cBrian D<p>thank you very much for the quick response.&nbsp; Again, demostrating the dedication to the buyer / owner community.</p><div style="clear:both;"></div>https://www.titleist.com/teamtitleist/thread/32242?ContentTypeID=1Tue, 15 Mar 2011 17:06:47 GMT9ab519fc-5311-4952-85cd-0a0ceffb73fb:9717bcc6-c7d0-4cc9-8edc-824e9ac107c0Team Titleist<p>Hi Brian, sorry to hear your hat didn&#39;t fit right. H<a href="http://www.vokey.com/vokeystore/do/store/customerservice;jsessionid=E0CDFB3CD9B956687DB27EC6F2A47DDD">ere&#39;s the link to the Vokey Store Customer Service page</a> and the Return Policy.</p> <p>You can also contact the Vokey Store toll-free at 866-925-7402 or <a href="mailto:vokeystore@vokey.com">e-mail them at vokeystore@vokey.com.</a></p><div style="clear:both;"></div>