July 23, 2020 at 12:51 PM
By James G
James GKitchener, Ontario, ON
Today I received my new custom T100s ordered approx 3 weeks ago.
Titleist club gripping for custom is way behind, so rather than make customers wait, they shipped my irons to GTown with standard grips In the box, and said to install the ones I ordered and they would reconcile. So Gtown called, went ahead and have them in my hands.
I thought this was an excellent customer service move. Absolutely thrilled and no more anxious waiting with California in covid crisis.
Thank you Titleist!!
Darius VBarrie, ON
Jerome CLondon Ontario Canada
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