Turn around Scotty Cameron Custom Shop

Started by : Christopher W |

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Christopher W

I recently sent a new Scotty Cameron Newport 2 into the Custom Shop for some work to be done to it.  I was wondering if anyone else has done the same over the past several weeks and what was your turn around time? I know it says 20 days but I figured that it may be a over exagerated quote. Is it a true estimate or should I expect it to be here longer than 20 days. I went with a Jet Setter JYD package and I have several tee times coming up in less 10 days. Wondering if I'm going to get it back in time or should I just consider it to be on the estimated track.  Kinda disappointed it took 7 days to get from the Titleist warehouse to the custom shop. You'd think being in stock and less than 5 miles away from each other they'd use a van to transport the putter in less than 2 days for processing. After spending over $3,000 on Titleist clubs in the past 2 months I wished they had a way to fast track your order. Anxiously waiting for this putter to complete my set!

Team Titleist Club ConciergeTPI Certified

Cathi, Titleist Club Concierge

Hi Chris,

The 20 days is the typical time that it takes to do custom shop work so I would plan on it.  It also looks like your putter order was put through custom putters, but it was built and arrived at the studio within 3 days of placing the order with us so a very quick turnaround.  It should be a beautiful putter once it is done!!


The custom shop has been slammed ever since they added the new finish options.  I wish I had better news but the turnaround is every bit of the 20 days and sometimes more. 

Christopher W

Thanks Cathi! The putter actually just got sent out today! Received on the 22nd and shipped back on the 29th is a great turnaround! I'm excited I guess you could say. The anticipation is killing me and can't wait to play with it.

Christopher W

Well I guess it's not the putter but a hat I forgot I purchased! Lol I guess it was to good to be true. Hope it comes by my San Diego trip Memorial Day weekend.

One Putt

20 days is right on target. I sent mine back earlier this year and it took 19 days. Well worth the wait!!