First of all, I want to say I love the site. I have purchased a few different wedges so far and have also bought a few hats. I have been very happy with all of them so far, but one of the hats I recevied was much bigger than others I have purchased. I was hoping to find out how I could exchange one of my hats for another that fits correctly.
Any help would be appreciated.
Hi Brian, sorry to hear your hat didn't fit right. Here's the link to the Vokey Store Customer Service page and the Return Policy.
You can also contact the Vokey Store toll-free at 866-925-7402 or e-mail them at email@example.com.
thank you very much for the quick response. Again, demostrating the dedication to the buyer / owner community.
Brian, I actually had a similar issue but the opposite of yours. One of the hats I ordered was much smaller than the other one. I called Vokey and they were very accommodating and will be shipping out another free of charge. They also paid for the return shipping.