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I bought my AP2 712 irons in May 2012. They are truly beautiful irons. I've played about 15 rounds this year. While cleaning them up for winter storage (I live in New England), I noticed that the paint was coming off on the sole of my pitching wedge. I realize I hit that a lot. I'm just wondering if that is to be expected after such limited use; or should I be disappointed?
Hi Philip, The paint should not be coming off. Please take your irons into your local pro shop and have them set up a Warranty inspection and repair. Have your shop ask for an expedited call tag and we can get these taken care of as soon as possible. If you have any questions, please call us at Team Titleist - 1-888-TITLEIST
Cathi @TeamTitleist 1-888-TITLEIST
Hi Cathi,
I am having the same issue with my 9 iron. I received my set in the mail in September so after about 3 months it has started to come off. I purchased online through TGW.com. Do I do the same through TGW.com?
TGW is an authorized shop so they can set that up for you or you can take it to your local pro shop. Just make sure they ask for a call tag.
Cathi, Titleist Club Concierge Hi Philip, The paint should not be coming off. Please take your irons into your local pro shop and have them set up a Warranty inspection and repair. Have your shop ask for an expedited call tag and we can get these taken care of as soon as possible. If you have any questions, please call us at Team Titleist - 1-888-TITLEIST
Hi Cathy -
This is great news.
I purchased them at my local Golf Galaxy (91 Middlesex Turnpike Burlington, MA 01803). Do they qualify as a 'pro shop' where I can take them, of do I need to go to a golf club 'pro shop'?
Philip
Hi Philip - Yes they do and there should be no charge for shipping or the warranty work as long as they request a call tag from our Warranty department.
AJAR replied to Re: AP2 712 sole wear - expected or disappointed in Golf Clubs. Hi Cathi, I am having the same issue with my 9 iron. I received my set in the mail in September so after about 3 months it has started to come off. I purchased online through TGW.com. Do I do the same through TGW.com? You were sent this email because you opted to receive email notifications when someone responded to this forum thread. View and reply online or reply to this email. To unsubscribe from this thread, disable notifications here. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please delete the material from any computer.
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Hi Cathi -
I dropped them off yesterday and was informed they were shipped out today. Can you give me an idea of what Titleist will likely do when you receive them; i.e. what is involved in a warranty review? Will you simply repaint them? Also, when they are returned, will I receive any confirmation as to what was discovered or performed?
~ Philip