Update: As of 7/13, leadtimes on Titleist.com will be extended due to an internal systems enhancement that will delay order processing and shipping. Click here to view our updated leadtimes.
We're here to help. Utilize the Customer Service resources below to find key information on Titleist.com orders, product warranty and repair details, sponsorships & donation requests, and much more.
If you can't find what you're looking for and would like to speak to a member of our Customer Service team, please contact us directly and we'll be sure to assist you.
Click here for warranty information on Titleist products. Also, find full details on golf club cleaning and repairs.
Sponsorship & Donations
Click here for all information related to sponsorship and donation requests.
Shipping Leadtimes
Please review the shipping details for orders placed on Titleist.com here, including shipping leadtimes and costs.
Returns Policy
Eligible online orders can now be returned within 75 days (this is an extended return window, effective 7/17/26 due to temporary shipping delays from a system upgrade) of the order date. Get started now: Start a Return.
To learn more about what orders are eligible for an online return, please review our complete returns policy.
Contact Us
Still need assistance? Our dedicated customer service team is here to help.
Call
Contact us at 800-333-4200. Our team is available Monday-Friday from 9:00AM - 5:00PM EST.
Email
Send Titleist customer service an emaildirectly and a member of our team will respond within 48 hours.
Chat
Titleist representatives are currently unavailable to chat. Please send our teaman emailinstead and we'll respond within 48 hours.
Check Your Email
We've sent you an email with the information needed to reset your password. The email might take a couple of minutes to reach your account.
