Holiday Shipping Information

For more details, please review our Order By dates below, which are separated by product type.

Each Order By date is associated with a Ships By date that Titleist commits to your order. Once shipped, your delivery date will vary based on the shipping service you have selected as well as the current leadtimes experienced by our shipping partners.

If you have any questions or would like to speak to a member of our Customer Service team, please call our dedicated support line at: 800-333-4200 or email: mytitleist@titleist.com.

Looking for a last-minute gift? Shop Titleist.com E-Gift Cards.

If viewing on Mobile, please scroll Left to Right:


Stock Golf Balls (Golf Balls without Text or Logo)

Shipping Method Order By  Ships By
Ground 12/8, 12PM ET 12/15
2-Day  12/14, 12PM ET 12/21
Overnight  12/15, 12PM ET 12/22


Custom Golf Balls w/ Logos (Golf balls with logos from the Titleist.com library of logos)

Shipping Method Order By  Ships By
Ground 12/1, 12PM ET 12/15
2-Day  12/7, 12PM ET 12/21
Overnight  12/8, 12PM ET 12/22


Custom Golf Balls w/ Personalization Text (Golf balls with text only)

Shipping Method Order By  Ships By
Ground 12/8, 12PM ET 12/15
2-Day  12/14, 12PM ET 12/21
Overnight  12/15, 12PM ET 12/22


Custom Logo Golf Balls (Golf balls containing a logo or image uploaded by a customer)

Shipping Method Order By  Ships By
Ground 11/15, 12PM ET 12/15
2-Day  11/21, 12PM ET 12/21
Overnight  11/22, 12PM ET 12/22


Golf Clubs
Shipping lead times vary by club type and component (shaft/grip) selection. Please configure your club on Titleist.com to see your estimated lead time.


Golf Gear (Golf Bags, Hats, Headcovers, Accessories and Travel Gear)

Shipping Method Order By  Ships By
Ground 12/8, 12PM ET 12/15
2-Day  12/14, 12PM ET 12/21
Overnight  12/15, 12PM ET 12/22


Physical Gift Cards

Shipping Method Order By  Ships By
Ground 11/23, 12PM ET 12/15
2-Day  11/30, 12PM ET 12/20
Overnight  12/1, 12PM ET 12/21


E-Gift Cards

Orders of e-gift cards are sent and typically delivered within minutes.*
     *Orders may be held for review and could result in delays up to 2 business days


When Will My Order Ship?


Please note that November 24th & 25th and December 26th & 31st are Acushnet holidays and do not count as business days.

Golf Ball Shipments 

  • Orders of custom logo upload golf balls will ship within 20 business days.
  • Orders of custom golf balls with a logo only will ship within 10 business days.
  • Orders of custom golf balls with text only will ship within 5 business days.
  • Orders of stock golf balls will ship within 5 business days.

Golf Clubs

  • Orders of drivers, fairways, and hybrids will ship within 2 weeks.*
  • Orders of irons and utility irons will ship within 2 weeks.*
  • Orders of wedges will ship within 2 weeks.*
  • Orders of putters will ship within 3 weeks.*
    *Please note that based on certain component selections, lead times may be extended. Please configure your club on Titleist.com to see your estimated lead time.

Golf Gear (Golf Bags, Hats, Headcovers, Accessories and Travel Gear)

  • Orders of golf gear items will ship within 3-5 business days.

Gift Cards

  • Orders of physical gift cards will ship within 3-5 business days.* 
  • Orders of e-gift cards are sent and delivered in minutes.
    *Physical gift cards ship via USPS. Please allow up to 10-15 business days for delivery from the date of purchase.

How Much Is Shipping? How Long Will My Order Take To Arrive?

If viewing on Mobile, please scroll Left to Right:

Order Total
Method
Cost
Estimated Arrival
Gift Card
Standard Shipping FREE
10 business days after order has shipped.
Under $175
Standard Shipping $5.00
3-7 business days after order has shipped.
Over $175
Standard Shipping
FREE
3-7 business days after order has shipped.
Any Amount
Rush
$15.00
2 business days after order has shipped.
Any Amount
Expedited
$25.00 1 business day after order has shipped


International Shipping


Currently, Titleist.com orders cannot be shipped to addresses outside of the United States. If you reside in one of the following regions, please visit our websites below to shop and place your order.

Canada - Shop Titleist.ca

Ireland - Shop Titleist.ie

Japan - Shop Titleist.co.jp

Korea - Shop Titleist.co.kr

United Kingdom
-  Shop Titleist.co.uk

France - Shop Titleist.com.fr

Germany - Shop Titleist.de

Sweden - Shop Titleist.se

Returns Policy

Golf Balls
If you purchased golf balls that were not personalized or customized and would like to talk to our Titleist experts about a return, please contact our customer service team at (800) 333-4200 Monday-Friday 9:00AM - 5:00PM EST.

All sales of personalized or custom products are final and may not be returned. If you purchased a personalized or customized product online and you would like to talk to our Titleist experts about any inaccuracies, defects, or if it was damaged during shipping, please contact our customer service team at (800) 333-4200 Monday-Friday 9:00AM - 5:00PM EST.

Golf Clubs
If you are not satisfied with your purchase, contact us within 30 days of receipt. Please call us at (800) 333-4200 to obtain a pre-paid return label(s). All returned items must be in NEW and UNUSED condition, and we will not accept returns for the following: Stamped Wedges. All returns will be inspected prior to credit being issued. Items returned must be accompanied by the original Packing Slip.

Please allow a minimum of 10 days for us to receive and process your return. You can expect a refund within 30 days of when we receive your return. We'll notify you via email once we've processed the returned product(s). We'll credit or refund the value of the merchandise total. Shipping and handling charges are not refundable.

Golf Gear
If you are not completely satisfied with your Golf Gear purchase(s) on Titleist.com, you may return it to us for a refund. We will refund unused, unaltered Golf Gear merchandise with all of the labels and tags attached within 30 days of original purchase date. Shipping and handling charges are not refundable. Final sale items are not eligible for returns. Please see your packing slip for instructions or contact our customer service team at (800) 333-4200 Monday-Friday 9:00AM - 5:00PM EST.

Repairs Policy

The Titleist golf club repair department performs general club repair such as reshafting, loft and lie adjustments, and regripping. If your Titleist Brand clubs have repair or warranty needs, please contact our customer service team at (800) 333-4200 to discuss options available to you. At Titleist Golf, we stand by the quality of our products and will discuss all available options with you.

Some golf club repairs performed by a third party may affect the integrity of the club and render it unserviceable by Titleist.