Frequently Asked Questions
What is the Titleist Shop at Pinehurst?
Two of the top names in golf, Titleist and Pinehurst, teamed up to create an immersive fitting and retail experience — all located on Pinehurst’s historic campus. The first of its kind in the United States, the Titleist Shop offers exclusive customization services, a simulator and Titleist golf club fittings.
Are caddies included in the round?
Yes, caddies are included with your round. Gratuity is not included and is at your discretion. The recommended gratuity is $60 per bag (cash, paid directly to your caddie).
What is the format?
The Team Titleist Pinehurst Experience is intended to be a fun and casual few days of golf and camaraderie. All formats will suit the wider interest of the group.
Will there be prizes?
It is our goal to surprise and delight guests throughout the experience. We suggest you save some room in your luggage to accommodate.
What does the shopping experiences consist of?
You'll enjoy a private evening of shopping at the Team Titleist Shop, closed just for our event attendees. Browse, sip, snack, and connect with other TT Members while enjoying exclusive access to the store.
Are meals included?
We will have drinks and light fare during the VIP Shopping experience on Sunday, a dinner reception on Monday night and breakfast each morning in The Carolina Hotel, home of best breakfast in golf!
What is not included?
Airfare and travel are not included in the price. Meals and additional activities outside of the schedule of events are not included.
What is the payment and cancellation policy?
Please note, all sales are considered final and non-refundable. In the event that you are unable to attend, we will make every effort to facilitate the transfer of your purchase to another individual, with the aim of providing a refund to you, less the 5% processing fee.
In the event you have questions or need to cancel, please email TT@Titleist.com.