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How Long Do Custom Clubs Take To Ship?

Kyle G

I Was Fit at a Regional Fitting center Last saturday 2/22/14 for AP2'S and i was wondering how long it would take to make and ship to New York?

23 Replies

  1. Cathi, Titleist Club Concierge

    Regional fitting Centers have their clubs normally built in 1-2 days, then shipped.  It is a one week trip to New York from California, so you should be receiving it today or tomorrow.  Whenever we ship clubs, they go signature required so someone will have to be there to sign for it.  If no one is home, they will leave a door tag and you can call the number on the tag and arrange to pick it up or just be there the next business day.

  2. Kyle G

    thank you very much

  3. Davis M

    I had my AP2's fitted at Golf Galaxy in Fairfax, VA on Saturday, March 8. Could you give me an idea when they might arrive?
  4. Cathi, Titleist Club Concierge

    Hi Davis,  Once we receive the order from their headquarters, it will be placed in 1-2 days and take 3 days to build.  Fairfax is a one week trip from here.  you should expect to see it by the end of this week

  5. Davis M

    Great news. Thank You!
  6. Bryan K

    Hey Cathi, I hate to be the next guy to ask the same question haha but I'm still at a misunderstanding for all of this. I play for a college team and ordered my clubs through coach and Titleist had a few questions where my order info had issues yesterday and today so I presume that my clubs have been finished today. Considering that, I live in New York, should I see them next thursday or so?

    We have our opening spring tournament on friday and I'm ITCHING to put these in play. Thanks!

  7. Cathi, Titleist Club Concierge

    What college do you play for?

  8. Bryan K

    Mohawk Valley Community College

  9. steve m

    I ordered 714 AP2s and SM5s with custom shafts on all clubs. Order was placed on 3-20-2014 and I rec'd them on 3-25-2014.

    Also ordered a 712U  in December 2013 with a custom shaft and a 2 degree bend. one week to receive it.

    I'm pleased!


  10. Davis M

    I was informed that the XP 105 shafts I was fitted for were very popular and they were waiting for a new shipment. It has been 3 weeks now, so I'm hoping my clubs will arrive next week. I can say, Cathi (Titleist) has been very nice and responsive, but I'm feeling like child on Xmas Eve! Perhaps, they will comp me a new SM5 for my patience.
  11. Cathi, Titleist Club Concierge

    If you are waiting on the S300's, we have just been informed that it will be another 2-3 weeks.  The R300's are in and ready to go. 

  12. Davis M

    Well, I'm officially crushed!  So, considering the time it takes to make and deliver them, this will end up being, at least, a 2 month wait, at best.  Really, that's just not right and I am disappointed.

    From: "Titleist Club Concierge Cathi" <>
    To: "teamtitleist teamtitleist forums ClubFitting" <>
    Sent: Monday, March 31, 2014 4:02:21 PM
    Subject: Cathi, Titleist Club Concierge  replied to  RE: How Long Do Custom Clubs Take To Ship?

    Team Titleist
    Cathi, Titleist Club Concierge replied to RE: How Long Do Custom Clubs Take To Ship? in Club Fitting.

    If you are waiting on the S300's, we have just been informed that it will be another 2-3 weeks.  The R300's are in and ready to go. 

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  13. Bryan K

    I'm waiting on the AP1's with the Aerotech Steelfiber i95cw's Stiff and the SM5 48* with the DG Spinner shaft, i'm not sure who on the team ordered the other things!

  14. Hughie T

    I too ordered AP2's with the XP105 S300's.  I was given estimated ship date of 3/31.  Are any of the orders for S300's being filled or are they all delayed 2 to 3 weeks?

  15. Cathi, Titleist Club Concierge

    Very good news!  We just received a shipment from True Temper and it will now undergo inspection and hopefully be released to build in the next 2-3 days!  Although we were told that it would be 2-3 weeks more, they made an effort to push up the shipment and it arrived earlier than they anticipated. 

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