January 21, 2013 at 09:54 PM
By george t
george tOld Lyme, CT
I noticed during my round yesterday that two of the red dots on my California Fastback were missing, and the third was about to go. I thought these were paint fills, but it appears to be more like a red plastic cell pressed in. Is it possible to get replacements?
Cameron DNewport, RI
Please take your putter to any authorized Titleist retailer, where they can setup an RA with our Warranty and Repairs Department. Contact Team Titleist at 1-888-TITLEIST if you have any issues setting this up.
Thank you Cameron. I dropped my Scotty off at my local Titleist retailer today, and it should be en route to the Warranty and Repairs department tomorrow.
It is still strange how the paint fill "dropped out" in tact. I demoed the Fastback about 3 weeks before they were available for delivery. Were there any issues with prep prior to paint?
Not exactly sure. Sending the putter in will assist our Warranty and Repairs Department in figuring out what may have caused this to happen. Let me know if you have any other questions.
Thank you Cameron. Fortunately, or maybe not, temps with wind chill are in the single digits (if not below zero), so I won't be seen on a course this weekend. But I always have my Futura to fall back on I find myself suddenly in some warm part of the country. Others may struggle with how it looks, but I'll never let it go.
Putter came back and looks absolutely great! I didn't learn what had happened, which is too bad, because I'd be interested if playing in the winter temps had any effect.
Thank you for your help
My daughter also lost one red dot on her Monterey (less than a year old). High School golf season starts tomorrow and she can't be without her putter... any suggestions?
clayton tdecatur, AL
hi christie if you still got the dots go to lowes and get "lock tite" super bond last longer than putter...... or dots are lost go to a hobby store find something that will work .... or t shirts place get air brush
Ken WBaltimore, MD
The dot is just cosmetic. If she doesn't have a backup that will do for a few weeks, just have her keep putting with it. If it puts you at ease, call Titleist and they will set up a return authorization number now so the club is in the system and you can send it in when a good time presents itself.
Barry MCoconut Grove, FL
Haven't registered for Team Titleist yet?