lightweight cart bag materials :-(

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By Anthony T

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  • 4 Replies
  1. Anthony T

    Anthony T
    Greeneville, TN

    I was looking for some place to send some info in reference to the lightweight cart bag I have, model TB1CT5-0.  I have had this bag for less than a year and it is already showing significant signs of wear, especially where the bag comes into contact with the cart.  There is a hole in the material and looks awful. The rest of the bag looks new.  I know I am not a designer, only a weekend hack, but here comes my 2 cents.  Please provide a more robust material on the bag where the cart comes into contact with the bag.  Yes it may add some weight, but come on, who wants to carry a bag with a visible hole in it, especially when it is a year old.  Shouldn't the material have held up better?  I got the bag from Three Ridges Golf Club in Knoxville, TN.  I am currently looking for a better quality bag.

  2. Cath D.

    Cath D.
    Carlsbad, CA

    This sounds like a Warranty issue.  Please take it back to your club and have them call 1-800-225-8500 and ask for Bag Repair and they can resolve this for you.

     

  3. Mike D., Titleist Staff

    Mike D., Titleist Staff
    Ashland, MA

    Team Titleist Staff

    Hi Anthony, 

    Thanks for the feedback and we're sorry for any inconvenience this may have caused.  We really do appreciate the insight we receive from our Team Titleist members as it helps us ensure that we are always delivering the best possible experience and product.  As Cathi mentioned above, you should be able to work with your club to connect with the bag repair team to have this instance addressed.

    In the meantime, your feedback has already been routed to the appropriate channels here at Titleist and the product development team will keep this in mind as they work with our partners in the design and development of future models. 

    Thanks again and we truly appreciate your continued support of Titleist.

  4. Sil C

    Sil C

    Hello Team Titleist,

    I'm having this same exact issue with my lightweight cart bag I purchased in May 2011.Bag is perfect, except for one area that's wearing through. In that area, it appears the material is not hearty enough.

    I just completed a post General Discussions describing the issue and inquiring about a resolution, but waiting for the post to be approved.I'm glad I found this post. It appears as Titleist is on top of the issue!

    Thanks for your help.

    scjr

  5. Sil C

    Sil C

    I spoke to Titleist and they were great about warranty. Thank you.

    The only negative is, Titleist requires Golfsmith to ship the bag back to them and I don't have another bag. It could take 3-4 weeks. :-(

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